originally aired January 5, 2023.
Check out the original video here: https://suzannakaye.live/TT-Who-Trust-Online
Are you concerned about who to trust online?
You're not alone. With the prevalence of online scams, it can be difficult to know who to trust in the online world. Here are some ways on how to identify trustworthy online businesses. With the right knowledge and information, you can feel confident about who to buy from and who to trust online.
Before buying anything online, you should look into their authority and credentials. Check to see if they have certifications or qualifications related to their industry. Look into their experience in the field and see how long they have been in business. The longer they have been in the industry, the more likely it is that they are reliable and trustworthy.
Communication is another key to finding out who to trust online. When looking into who to trust, it's important to gauge how they communicate with you and others. Do they communicate clearly and promptly? Do they make themselves available to answer questions or provide assistance?
It's also important to pay attention to their tone of voice and word choice. Do they show genuine interest in your needs? Or do they sound robotic or aloof? If the latter is true, you should question their trustworthiness.
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Another way is to check their community. Look into the reputation of the company in the online community. Look for forums and groups related to the company and products you are considering buying and see how active they are with their audience. A company with an active and engaged online community is likely trustworthy.
Additionally, consider the level of customer service they offer. Does their website have a clear way to contact them? Are they easily reachable through multiple platforms like email, phone, live chat, or social media? This will help you better understand how dedicated they are to help their customers.
You should also look into what kind of support they offer after the purchase. For example, do they provide detailed instructions? If the business is committed to providing excellent support, they should be able to provide clear and concise answers to any of your questions.
In addition, see if the business offers additional services such as warranty or repairs for faulty products. This type of assurance gives you peace of mind knowing that if something goes wrong, you have a trusted source to turn to for help.
If there's no trace of the company online, that can be a red flag, as it's usually a sign that they may not have enough interest in the online marketplace.
When considering who to trust when buying online, reviews and referrals can be a great way to assess the quality of the business. Reviews will often tell you how satisfied customers are with their purchases and how the company handled customer service. Referrals can give you an idea of how reliable the business is and how other customers perceive them. This can help you get an insight into the customer experience when dealing with the company.
When it comes to reviews, try to look for ones written recently, as older reviews may not reflect the current customer service practices of the company. Also, look for multiple reviews that are positive and avoid any reviews that appear to be overly promotional or suspicious.
Finally, take any referrals with a grain of salt, as they may be biased. Ask questions to get more information about the person's experience with the company before taking their advice.
Finally, take a look at their business structure and setup. Do they have any partnerships or affiliations? What kind of policies do they have in place? Look for companies with a legitimate legal business structure. Do they have a registered company name, and do they have registration documents? It's also important to make sure the company is registered in your state. If they are located outside your state, find out if they are registered with the relevant authority in that state or country. A good understanding of their business setup can help you decide whether they are trustworthy.
By doing your due diligence and researching the business thoroughly, you'll be able to make an informed decision about whether you trust them or not.
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